Why It's Important to Have a Property Management Company That Provides Online Services - Article Banner

Technology has made our methods of property management more efficient than ever before, and when you’re looking for a management company, it’s important that you choose a team that’s willing to invest in software and systems. You also need an experienced and innovative property manager who can be flexible and proactive.

Currently, the entire global economy and U.S. population is in flux because of the spread of COVID-19. People are looking for ways to continue their normal lives in a time of social distancing and a critical need for essential services.

At New Bridge Management, we are prepared for crises like the current coronavirus outbreak. We are able to deliver our normal services because we’ve moved everything online. Our owners, tenants, vendors, and community partners are still receiving the same high quality of service they have always expected.

Online Services for Rental Property Owners

As an owner, you don’t have to worry about in-person meetings or visiting our office. You can log onto your owner portal and find all the information you need on how your property is performing and what we’re doing to protect it.

Everything is automated and online, meaning a temporary shutdown in the way business is normally conducted doesn’t have to affect the way your property is managed or your access to important information. You can see your property’s income and expenses. You can run reports. You can examine maintenance records. If you’re nervous about what all of this means for your real estate investments, you can send us a message or give us a call and we’ll be happy to talk through what we recommend.

Online Services for Residents

Our residents have always had the capability to pay rent and make maintenance requests online. That convenience is more important than ever as we try to protect ourselves and each other. Emergency maintenance issues will still get our immediate attention. Routine repair requests will be evaluated on a case-by-case basis, and we’ll talk the tenant through any concerns we have about making unnecessary repairs right now.

Communication is critical. Tenants are stressed, and we understand that. Our property managers are here and available, and we can chat with tenants who are feeling uneasy and uncertain about what this means for them.

Choosing a Property Management Company

Professional Property Manager - thumbnailIf you’re managing your own property and a situation like a global health crisis has you wondering whether you really want the risk and liability of managing on your own, consider working with a property management company. It’s the best way to protect yourself and your investment, and it’s the best way to serve and reassure your residents.

When you’re looking for the right management company, make sure you choose a team that can stay calm and responsive in a crisis. Look for online services and cutting edge technology. We know that a lot of our local competitors will suffer and struggle during a period like this. At New Bridge Management, we’ll stay strong and accessible because we’re prepared and proactive.

Contact us at New Bridge Management to talk about what you’re working through with your rental properties, and stay safe.